On behalf of Miocen Ltd., I want to extend a heartfelt thank you to CTM for the professionalism, friendliness and creative approach in visualizing, strategizing and manifesting a solution to our need.
This was truly a learning experience and prior to talking with CTM, I was scrambling to find an agency who would be happy to work with us - who is literally across the world. The budget, the lack of willingness to understand cultural differences, etc., were unnecessarily annoying. Then came along CTM's professionalism, a freshness that drew my attention immediately. Followed by a detailed planning process prior to any contract discussion, which set an excellent tone of collaboration and trust for the path ahead.
The best part of the whole process was the strategizing and creative procedure, which spanned over many months due to the nature of our business being an oversea start-up. And CTM was very flexible in working through the process with us. Lastly, the talents provided by CTM were phenomenal in their roles and they worked hard.
There is a difference between a Service that works "for you" and works "with you". One does as the contract stipulates and what is told to them, the other truly understands the client and makes the working experience a collaborative opportunity. CTM embodies the latter, and shown had shown that they excel both as a service provider and a partner. I hope the time will come when we can work together again.
Kiet Tuan Duong - Business, Finance Manager, Miocen LTD